- If any defect is found (damaged/defective/wrong product) after opening the box, inform ClothHeaven “Customer Relationship management Dept” (through Mail, Facebook inbox or Hotline: +8801880162323) as soon as possible along with a picture or video proof.
- Return process must be initiated within 3 days of receiving the parcel.
- Product quality needs to be in original condition. Products must not be used, worn, altered or washed.
- Box, Product hand tags, polybags and original invoice must be returned along with the products.
- Exchange delivery cost may be applicable.
- Promotional offers are not applicable for returned products.
Contact us at email@example.com for questions related to refunds and returns.
For Support: +88018801162323